This business has had both positive and negative experiences from its clients. The majority of positive reviews highlight the quality of work, professionalism, and responsiveness of the staff, particularly Will. They praise the team's ability to complete jobs on time, within budget, and with excellent results. Some clients appreciate the staff's willingness to go the extra mile, such as assisting with stain selection and ensuring a perfect finish.However, a significant number of negative reviews focus on the business's responsiveness, or lack thereof. Several clients have reported difficulty in getting in touch with the staff, even after leaving multiple messages. This has led to frustration and disappointment, particularly in cases where the job was delayed or not completed.One client mentioned that the staff was great to work with until they received payment, at which point they became unresponsive. Another client reported that the staff failed to return phone calls or respond to messages after a job was completed.Despite the mixed reviews, the overall rating suggests that the business has had a significant number of negative experiences. However, some clients have had positive experiences, highlighting the importance of carefully evaluating the business before working with them.