This review of the business location Wide Open Customs LLC is based on the provided data. The location appears to be a trusted and reliable place for various automotive services, including custom upgrades and repairs.The overall rating of 4.5 indicates a generally positive experience for most customers. The quality of work seems to be a major strength, with a rating of 4.6 out of 5. The business is able to deliver high-quality results, as evident from the many positive reviews. However, there is a slight drop in the pricing rating to 4.5, suggesting that some customers might find the prices a bit higher than expected.The innovativeness of the business is also noteworthy, with a rating of 4.8. This suggests that the team at Wide Open Customs is willing to take on custom projects and push the boundaries of what is possible.One major issue that stands out is the negative review from November 2024, which mentions a misdiagnosis of a problem and an attempt to upsell unnecessary repairs. This incident seems to have been addressed by the business, with the owner apologizing and offering to refund the alignment cost. However, it does highlight the need for businesses to be transparent and honest in their dealings with customers.In terms of general feedback, customers praise the business for its professionalism, quality of work, and friendly staff. Many reviewers mention that they have been going back to the business for years and have always been satisfied with the results. Some reviewers also appreciate the business's willingness to work with customers to find the best solution for their needs.Overall, Wide Open Customs LLC seems to be a reliable and trustworthy business for various automotive services. While there are some areas for improvement, the majority of customers have had positive experiences and would recommend the business to others.