Tampa
Whittaker Family Services LLC
9.83
9.83
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
Overall
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This location has a number of issues. Unfortunately, it seems that communication is a major problem. Several customers have reported difficulty getting in touch with staff members, including one customer who reported calling and emailing multiple times without receiving a response. Another customer was left waiting for 15 minutes past their appointment time without the therapist showing up. It also appears that some customers have not received the level of care they were expecting, with one customer feeling like they did most of the talking in their session and receiving little guidance or direction.One customer did have a positive experience, however, and reported that the therapist was kind and helpful. However, this experience was not typical for the majority of customers. The location's accessibility features, including a wheelchair-accessible parking lot and entrance, are a plus. However, the fact that the location is not open on Saturdays may be a drawback for some customers.The location has a number of red flags, including a number of customer complaints about the therapist's behavior and a lack of transparency about their business practices. One customer reported that the therapist was unprofessional and had violated ethical codes. Another customer reported that the therapist had added their documents to a Dropbox that was not secure and had shared them with unauthorized parties. It's worth noting that some customers have reported difficulty getting refunds for services that were not satisfactory, and one customer reported being overcharged for their services. Overall, this location seems to have more problems than positives, and customers may want to consider looking elsewhere for their needs.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Medical Service
Other Medics
Legal Service
Lawyers
Community & Government
Civic Organizations
Marriage or relationship counselor
Mediation service
Family counselor
Family service center
Divorce service
Psychotherapist
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