This parking garage has a 4-star rating overall, despite some issues. The quality of the service is decent, but some customers have reported encountering rude staff. The pricing is reasonable, especially considering the convenient location near Amalie Arena, where customers can park for $20. However, some users have mentioned that exiting the garage after events can be a challenge, with reports of long wait times and confusing payment processes.It's worth noting that the garage has made efforts to improve accessibility, with wheelchair-accessible parking and entrance points. The NFC mobile payments and debit/credit card options make it easy to pay for parking. Additionally, the garage is well-lit and clean, making it a safe and comfortable place to park.Some customers have complained about the exit process, particularly during events when the gate is open and the machines won't accept credit cards. This has led to confusion and even fines for some users. However, the majority of customers have reported positive experiences with the garage, praising its convenience, price, and location.Overall, this parking garage is a solid choice for those visiting Amalie Arena or the surrounding downtown area. However, be prepared for some potential issues with exiting the garage, especially during events.