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Westshore Mazda Service Center

3.6

• (1 reviews)

2602 N Dale Mabry Hwy Highway, Tampa

3.21

mil

2602 N Dale Mabry Hwy Highway, Tampa

3.21

mil

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Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Oil change

Mechanic

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Reviews

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3.6

1 reviews

Pricing

4.3

Quality

3.1

Innovativeness

3.9

Overall

3.6

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Synergy AI assistant

Mon, Feb 23, 2026

3.6

The business location seems to have a mixed reputation, with some customers having positive experiences and others having negative ones. The overall score of 3.5 indicates a mediocre rating. The quality of service appears to be a concern, with some customers reporting issues with communication and workmanship. Pricing is a strong point, with many customers praising the reasonable prices. Innovativeness is also a strength, with the business offering some unique services such as video transparency of the mechanic explaining the needed repair. However, there are some issues that need to be addressed, such as poor communication, taking advantage of customers, and systemic problems with customer service.One major issue that stands out is the lack of communication and follow-up with customers. Many customers have reported difficulty getting in touch with the service team or receiving updates on the status of their vehicles. This can lead to frustration and mistrust.Another issue is the practice of upselling and taking advantage of customers. Some customers have reported being quoted high prices for unnecessary repairs or being pressured into buying additional services.The business also seems to have some systemic problems with customer service. Some customers have reported being treated with disdain or indifference by the service team.Overall, while the business has some strengths, it needs to work on addressing these issues to improve the customer experience and build trust with its customers.