Westshore Diamond is a personal jeweler that provides a wide range of services, from custom jewelry design to repair services. The business has received high praise from customers for its knowledgeable and friendly staff, particularly Natalie and Mollie. They are known for their attention to detail, patience, and ability to listen to customers' needs and preferences. The business offers a variety of payment options, including NFC mobile payments, debit cards, credit cards, and checks, making it accessible to a wide range of customers. However, some customers have experienced difficulty in getting in touch with the business, which may be due to the fact that they are a private, appointment-only office. Despite this, the business has a high overall rating and is highly recommended by its customers. One major issue that customers have highlighted is the difficulty in contacting the business outside of regular business hours, which may be a challenge for those who need urgent assistance. The business's commitment to being LGBTQ+ friendly and transgender-safe is also a significant positive aspect, making it a welcoming space for customers from diverse backgrounds. The business's website and online presence are well-designed and easy to navigate, providing customers with a seamless experience. Overall, Westshore Diamond is a reliable and trustworthy business that offers high-quality services and a personalized experience for its customers.