Westlake Animal Inn is a reputable pet boarding service with a strong focus on animal care and comfort. The staff is friendly and accommodating, with a range of services available to cater to different needs. The facility is clean and well-maintained, with a secure and comfortable environment for pets. While some clients have reported occasional issues with communication or billing, the overall experience has been overwhelmingly positive. A notable example of the staff's commitment to care is the attention given to pets with special needs, such as administering medication and providing extra attention. However, there have been instances where pets have escaped or experienced injuries, highlighting the need for more attention to detail and security measures. Overall, Westlake Animal Inn is a reliable option for pet owners seeking quality care and services.