The resort is located on a beautiful lake and offers a relaxed atmosphere, making it an ideal destination for families and those looking to unwind. The staff is friendly and accommodating, providing excellent service throughout the stay. However, some guests have reported issues with the quality of the rooms, citing worn furniture and odors. Despite this, the resort's amenities, including the pools, water park, and restaurants, are well-regarded and offer something for everyone. One issue to note is the occasional issue with pest control, with some guests reporting finding cockroaches in their rooms. Overall, the resort's strengths outweigh its weaknesses, making it a good choice for those looking for a comfortable and convenient stay in the Kissimmee area.