This travel agency has truly exceeded expectations for its customers. The owner, Sue, has shown exceptional dedication to providing personalized service, making every customer's experience a memorable one. Her attention to detail and ability to handle last-minute changes have been highly praised by clients. Sue's extensive knowledge of various trips and her ability to find the best deals have made her a trusted name in the industry. While some customers have mentioned that the agency could improve in terms of providing more information upfront, this is the only area that needs attention.The agency's commitment to accessibility is noteworthy, with a wheelchair-accessible parking lot and entrance. It's clear that Sue values her customers' needs and has taken steps to make her services accessible to everyone.One notable standout is Sue's exceptional customer service. She has consistently gone above and beyond to make her clients' trips stress-free and enjoyable. Whether it's coordinating with vacation providers or ensuring that every detail is taken care of, Sue has demonstrated a level of professionalism and care that sets her apart.Payment options are convenient, with NFC mobile payments, debit cards, and credit cards accepted. The agency's commitment to innovation is also evident, with Sue constantly seeking new ways to improve her services and stay up-to-date with industry developments.While some customers have not mentioned any specific issues, one potential area for improvement could be providing more information upfront about the services offered and any potential costs or limitations. However, this is a minor quibble in an otherwise outstanding service.Overall, Walk Don't Run Travel is a top-notch agency that consistently delivers exceptional results for its clients.