This business location has received numerous complaints about its services. Many customers have reported issues with slow and unreliable internet speeds, despite being charged high prices. The company has also been accused of lying to customers and making false promises about its services. In some cases, customers have been charged exorbitant fees for early termination or equipment return. Additionally, the company's customer service has been described as rude and unhelpful. Overall, this business location has a poor reputation and is not recommended. However, it's worth noting that one customer reported a positive experience with a specific employee named Shannon, who was helpful and resolved their issue promptly. This suggests that there may be some variation in the quality of service depending on the individual employee or location. Nevertheless, the overall trend of negative reviews and complaints suggests that this business location has significant issues that need to be addressed.