The business is located in Tampa, Florida, and offers car rentals through the Via Car Rental agency. The location is wheelchair accessible and has a gender-neutral restroom. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The business operates from 8:00 AM to 11:00 PM, Monday through Sunday. Reviews from customers are mixed, with some praising the business for its excellent customer service, cleanliness, and affordability. Some customers have had issues with the rental process, including long wait times, unavailability of vehicles, and excessive fees. Others have reported concerns with the condition of the vehicles, including dirty or damaged cars.Several customers have mentioned that the business has a shuttle service that picks up customers from the airport, but some have reported waiting for extended periods for the shuttle to arrive. Some customers have also mentioned that the business has a system of requiring customers to sign up for additional services, such as insurance, which can be confusing and costly.However, some customers have also praised the business for its LGBTQ+ friendly and transgender safe space environment, and for being open on Sundays.