The business is a resort located on Arabian Nights Blvd Boulevard in Kissimmee City. It offers informal apartments in a sprawling resort with outdoor pools, a gym, and a theme park shuttle. The location is described as ideal for families, with plenty of activities and amenities available. However, some guests have reported issues with cleanliness, maintenance, and customer service.Guests have praised the resort's spacious rooms, full kitchens, and comfortable beds. Some have also appreciated the resort's location, which is close to Disney World and other theme parks. The resort offers a variety of amenities, including multiple pools, a fitness center, and a shuttle service to the parks.However, some guests have reported issues with the resort's customer service, citing rude and unhelpful staff. Some have also reported problems with cleanliness and maintenance, including dirty rooms, broken appliances, and unpleasant odors.One guest reported being misled about the cost of a timeshare and feeling pressured into buying a package that did not deliver what was promised. Another guest reported being treated rudely by staff and feeling disrespected.Some guests have also reported issues with the resort's policy on deposits, with some being charged a high deposit fee and others being told that the deposit would be released quickly, only to have it take several days or even weeks to be processed.Overall, the business receives a rating of 4.1 out of 5. The quality of the resort's amenities and location is high, but the customer service and cleanliness issues are a concern. The pricing is also a bit steep for some guests, with some feeling that they are not getting the best value for their money.It's worth noting that the business has a high rating for innovativeness, with some guests praising the resort's unique layout and amenities. However, this may also be a sign of a need for further development and improvement in other areas.Guests should be aware of the potential issues with customer service, cleanliness, and maintenance before booking a stay at this resort. However, those who are willing to look beyond these issues may find a great value in the resort's spacious rooms, full kitchens, and convenient location.