This location seems to have a few issues with its customer service, with multiple reviewers expressing frustration with the front desk staff and scheduling team. The staff has been described as rude and incompetent, which is a major concern for a medical facility. On the other hand, the surgeons and care provided by the medical team seem to be excellent. The location also seems to have a strong commitment to accessibility, with wheelchair-accessible parking, restrooms, and entrance. However, the lack of willingness to accommodate patients who need cosmetic procedures or reschedule appointments for medical procedures is disappointing. The USF Health Department of Plastic Surgery, which shares the location, seems to have a more positive reputation. The working hours are standard and convenient for most patients. The overall impression is that this location has potential, but it needs to work on improving its customer service and communication with patients.