This location has provided great customer service with many customers praising their helpful and knowledgeable staff. Zeth, a customer service representative, has been particularly mentioned for his excellent service, going above and beyond to assist customers with their issues. Customers have also appreciated the store's willingness to help with any questions or concerns, even going as far as to provide personalized demonstrations of products.However, some customers have reported having issues with their orders, including receiving the wrong items or experiencing delays in shipping. One customer reported being told that they owed an extra $200 for a delayed order, despite having already paid for shipping. Another customer reported receiving an item that was different from the one they ordered, and was told that the issue was not their fault.Additionally, some customers have reported issues with the store's return policy, with one customer being told that they would have to pay a 20% restocking fee for a return, even though the item was brand new and had never been opened.Overall, this location seems to have a good selection of products, including 3D printers, filament, and other accessories. However, their customer service and return policy could use some improvement.