Truist

4.1

• (1 reviews)

601 W Platt St Street, Tampa

0.51

mil

601 W Platt St Street, Tampa

0.51

mil

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Website

Overview

Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.

Features

Wheelchair accessible parking lot

On-site parking

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Pricing

4.7

Overall

4.1

Quality

3.1

Innovativeness

4.2

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

This Truist Bank location seems to be a solid option for customers. The overall experience is positive, with a decent quality of service, reasonable pricing, and a reasonable level of innovativeness. However, the quality of service could be improved.The staff seems to be friendly and helpful, with several customers praising specific bankers like Kathryn, Alisha, and Rafael for their professionalism and assistance. Some customers have mentioned that the bank has made a good impression, even if it's their first time visiting. However, others have expressed disappointment with the bank's customer service, citing unhelpful representatives and unprofessional interactions.Pricing seems to be a strong suit for this location, with customers praising the bank's services as being reasonable. However, some customers have noted that the bank's technology for business customers is lacking, which might be a drawback for some users.One of the major issues with this bank is the customer service, which has been described as unhelpful and unprofessional by some customers. Several customers have mentioned that they were not acknowledged or helped in a timely manner, which led to a negative experience.Despite this, many customers have had positive experiences at this location and have praised the staff for their help and professionalism. Overall, this bank seems to be a decent option for customers who need banking services, but it could improve its customer service to match the high standards of its staff.Parking and accessibility are also a plus for this location, with a wheelchair-accessible parking lot available for customers. The location's hours are standard, with regular hours from Monday to Friday and no hours on the weekends.It's worth noting that some customers have had issues with the bank's technology and customer service in the past, but it seems that the bank is working to improve these areas. With a little bit of effort, this location could become a truly exceptional banking experience for customers.