This location has several categories such as Construction & Modeling, Retaining wall supplier, Paving materials supplier, Shopping, Electronics Stores, Hardware store, Construction & Development, Building Materials, Building materials store, Sand & gravel supplier, Masonry supply store, which indicates a wide range of products and services offered.The business is located at Building 1030, Airport Rd Road, Lakeland City, with a phone number +18636030995 and a website http://www.tremron.com/. This suggests that the business has a clear physical presence and is easily accessible.The working hours are Monday to Friday from 07:30 to 16:30, which indicates a regular and consistent schedule.The business accepts debit cards and credit cards as payment methods, and offers in-store pickup and delivery services, which provides convenience to customers.However, despite these positives, several customers have reported issues with customer service, including rude staff, long wait times, and inaccurate estimated wait times.One of the main issues is the lack of responsiveness from staff, with some customers waiting for extended periods of time for their orders to be fulfilled.Some customers have also reported problems with billing, including being charged for pallets and fuel charges that were not expected.In addition, the business has been criticized for its poor communication, with some customers reporting that they were not informed of delays or changes to their orders.Overall, while this location has some positive aspects, it appears to have significant room for improvement in terms of customer service and communication.Unfortunately, it seems that customer service is a major problem at this location. Many customers have reported long wait times, rude staff, and poor communication. This can be frustrating and lead to a negative experience.