This family-owned chain retailer offers a wide selection of wine, beer & spirits. The atmosphere is welcoming, and the staff is knowledgeable and helpful. Many customers praise the store's variety, prices, and rewards program. The store's selection is impressive, with a vast array of domestic and international wines, spirits, and beers. However, some customers have reported issues with customer service, such as unfriendly staff or long wait times. The store has a large selection of cigars and a humidor, and some customers have reported issues with their online ordering system, such as difficulty with special orders or incorrect deliveries. Overall, the store is a great resource for those looking for a wide selection of wine, beer, and spirits, but may require some patience and flexibility when dealing with customer service issues. One notable issue is the store's inability to handle special orders efficiently, resulting in long wait times or incorrect deliveries.