Tile Market has a decent overall experience, however, one major issue stands out - inconsistency in color matching, as seen in the customer's feedback. The customer bought over $5k worth of tiles, but when they needed more, they received a different color, despite the salesperson's assurance that it would be the same color. The business replied that the manufacturer had discontinued the size tile, and they tried everything to assist the customer, but it was ultimately not possible to resolve the issue. The business is wheelchair accessible and has a service guarantee, which is a positive feature. They also offer in-store pickup and delivery, which is convenient for customers. The staff seems to be knowledgeable and professional, as seen in the positive feedback from other customers.The business has a large selection of tiles and is able to create custom mosaics, which is a great feature for customers looking for something unique. However, the issue with color matching raises concerns about the business's ability to meet customer expectations.Overall, Tile Market has some great features, but the issue with color matching is a significant drawback.