This location appears to be a reliable choice for construction and development projects. The overall rating suggests a satisfactory experience, but there are some areas for improvement. The quality of the products and services seems to be average, with some issues reported in the past. However, the pricing is generally competitive, and the innovativeness of the business is notable, suggesting a willingness to adapt and improve.One major issue that stands out is the customer service. Several reviewers have reported rude or unhelpful staff, which can be a major turn-off for customers. Additionally, there have been some issues with defective products and poor quality control, which can be a concern for builders and homeowners.On the other hand, the location is well-stocked with a wide variety of building materials, and the delivery service is reliable and efficient. The staff is often helpful and knowledgeable, and some reviewers have reported excellent experiences with specific employees.To improve, the business could focus on providing better customer service, addressing quality control issues, and being more transparent about product defects. With these improvements, Tibbetts Lumber could become a go-to destination for builders and homeowners in the area.