Think Utility Services is a well-established company that provides submetering services and utility billing in the United States. With a rating of 4.7, it's clear that the company has a strong reputation among its customers.The company's working hours are Monday to Friday, 8:00 AM to 5:00 PM, with reduced hours on Wednesday and no hours on Thursday. The office is closed on weekends. This may be a drawback for customers who need assistance on weekends or after hours.One issue that stands out is the inconsistent billing schedule. Some customers have reported receiving bills due on random days of the month, ranging from the 8th to the 24th. This can make it difficult for customers to budget and pay their bills on time.However, many customers have praised the company's customer service, citing friendly and professional representatives who are willing to go above and beyond to resolve issues. Carmen, in particular, has received high praise for her exceptional customer service skills and ability to resolve complex issues efficiently.The company's payment options are limited, with only debit cards and credit cards accepted online. There is a $4 processing fee for online payments, which may be a drawback for customers who prefer to pay by other methods.Overall, Think Utility Services is a solid choice for customers who need submetering services and utility billing in the United States. While there may be some drawbacks to the company's billing schedule and payment options, the exceptional customer service and professional staff make up for these issues.