The business has received mixed reviews from clients. The staff is described as helpful and caring by some, while others have reported negative experiences with rude and unprofessional behavior. The location is wheelchair accessible, and the organization provides various resources and services to the community. However, some clients have expressed frustration with the intake process and have reported being turned away due to their past history or not meeting the organization's requirements. The organization's policies and rules, such as mandatory AA/NA meetings and church attendance, have also been a point of contention for some clients. On the other hand, many clients have praised the organization's efforts to help people in need and have expressed gratitude for the support they received during their stay.The business is open on weekdays from 9:30 AM to 2:00 PM, but it is closed on Tuesdays and Thursdays. The staff is available to assist with various tasks, including job search and application, and the organization offers various resources such as clothing, food, and bus passes.Some clients have reported negative experiences with the staff, particularly with regard to their behavior on the phone and during intake. However, others have praised the staff's helpfulness and caring nature. The organization's policies and rules have also been a point of contention, with some clients feeling that they are too strict or inflexible. On the other hand, many clients have praised the organization's efforts to help people in need and have expressed gratitude for the support they received during their stay.Overall, the business has received mixed reviews, with some clients expressing frustration with the intake process and staff behavior, while others have praised the organization's efforts to help people in need.