This business has a lot to offer. From initial contact, the staff is kind and helpful. The building is wheelchair accessible, with free parking in a lot and on the street. The space is quiet and professional, with a clean and organized atmosphere. Visiting the office is a pleasant experience. Onsite services are available, and online appointments can be scheduled in advance. The staff is happy to answer questions, and they provide all the necessary information to make informed decisions. They take the time to explain the process and address any concerns.It's clear that this firm values their LGBTQ+ and transgender clients. They offer a safe and welcoming space for those who may have felt marginalized in the past. This dedication to inclusivity is something to be commended.Unfortunately, the business does have a darker side. The past behavior of one of the staff members has been reported to be unacceptable. They allegedly degraded and insulted women, leaving a lasting negative impression. It's clear that this behavior is not representative of the firm as a whole, but it's still concerning to hear.On the whole, this business has a lot to offer, but they need to address their past behavior and ensure that all staff members are held to the same high standards. It's worth noting that this business is well-regarded in the community, with a 4.1 rating and multiple 5-star reviews. The staff is knowledgeable and helpful, and the services offered are comprehensive and well-explained.