This business has a good overall rating, indicating a high level of satisfaction from customers. The quality of care is consistently high, with most reviewers praising the skills and professionalism of Dr. Mack and his staff. However, the pricing may be a bit of a mixed bag, with some reviewers feeling that the costs were reasonable, while others felt blindsided by additional fees. The business also appears to be innovative in its approach to cosmetic surgery and skin care, with a focus on natural-looking results and a welcoming atmosphere. One potential issue is the lack of clear communication about costs and billing, which led to a negative review from one customer.