The location seems to be a reputable business with a high level of customer satisfaction. The staff, particularly Mita, are described as professional, knowledgeable, and caring. Many customers have reported positive results from their laser hair removal treatments, with some noting significant reductions in hair growth. The facility is also described as clean and welcoming. However, there is one review that mentions a negative experience with the business, where the customer felt that they were not properly educated on how to prepare for and care for their skin after the treatment, and the results were not what they expected.