The facility seems to have a decent overall rating, but there are some concerns regarding the quality of care. Some reviewers mentioned that the facility did not use Electronic Medical Records, and one reviewer had a family member die as a result of negligence. However, other reviewers praised the staff, citing kindness, compassion, and professionalism. The facility's pricing seems to be reasonable, but one reviewer mentioned that the insurance and finance department could be more efficient. The innovativeness of the facility is also a mixed bag, with some reviewers praising the historic building and property, but others mentioning that the facility is outdated and lacks modern amenities. Overall, it seems that the facility has its strengths and weaknesses, and potential customers should do their due diligence before making a decision.Some specific issues that were mentioned in the reviews include:* Negligence and lack of proper care, which resulted in a family member's death* Outdated facilities and lack of modern amenities* Inefficient insurance and finance department* Staffing ratios and emergency handling procedures* Food quality and availability* Secure and private rooms for residentsHowever, some reviewers also mentioned the following strengths:* Kind and compassionate staff* Beautiful historic building and property* Convenient and easy sign-in process* Therapists and clinical staff are top-notch* Facility is clean and well-maintained* Residents are encouraged to participate in activities and off-campus eventsIt's worth noting that some reviewers mentioned that the facility has improved over time, and that the staff is working to address some of the concerns mentioned in the reviews.