The business location has both its strengths and weaknesses. The hotel's quality of service and facilities is a notable highlight, with many guests praising the cleanliness and spaciousness of the rooms, as well as the friendly and helpful staff. The location is also a major advantage, with the beach just a short walk away and plenty of nearby restaurants and shops. On the other hand, some guests have expressed disappointment with the pricing, citing that the costs are a bit high for the level of service and amenities provided. Additionally, there is room for innovation and improvement in terms of the hotel's offerings and services, although this is not a major issue.Despite some negative reviews, the majority of guests have had a positive experience at the hotel. Many have praised the hotel's staff for being friendly and helpful, and have appreciated the hotel's commitment to sustainability and environmental responsibility. Some guests have also praised the hotel's amenities, such as the outdoor pool and the fishing pier.However, there have been some issues with customer service, with some guests experiencing difficulties with check-in and check-out. There have also been some complaints about the hotel's pricing, with some guests feeling that it is too high for the level of service and amenities provided. Additionally, some guests have mentioned that the hotel's decor and furniture is a bit dated and could use some renovation.One major issue that stands out is the lack of communication and transparency with regards to the hotel's policies and procedures. Some guests have expressed frustration with the hotel's handling of issues such as late check-out and refunds, and have felt that the hotel's staff could be more responsive and communicative.Overall, the hotel has a lot to offer, but could benefit from some improvements in terms of customer service and communication. With a bit more attention to these areas, the hotel could become an even more desirable destination for travelers.