Tampa
Tax Collector for Polk County - Lake Wales
52.30
52.30
Overview
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Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
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Pricing
Overall
Quality
Innovativeness
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The business operates in a clear and well-defined category as a Tax collector's office and a Government Service. Its location in Building 658, FL-60 Street, Lake Wales City, seems to be easily accessible and well-maintained with amenities such as a wheelchair-accessible restroom, parking lot, and entrance. The business is open from 8:30 AM to 5:00 PM on weekdays, excluding Saturday and Sunday.The staff appears to be well-trained and knowledgeable in handling various transactions. Many customers have praised the staff for being friendly, helpful, and efficient. However, there have been some complaints about the staff's attitude and rudeness. The business seems to be making an effort to address these issues and improve customer service.The pricing appears to be reasonable, with a $54.25 fee for a standard driver's license and $81.25 for a CDL. The business also charges a $6.25 tax collector fee. Some customers have complained about the high cost of services, but the majority of customers have not mentioned this as an issue.The business's innovativeness is notable, with some customers praising the efficient use of technology and the streamlined process for transactions. However, there have been some complaints about the use of technology, with some customers experiencing issues with the fingerprinting machines.Overall, the business seems to be well-run and efficient, with a clear focus on providing good customer service. However, there are some areas for improvement, particularly in regards to staff attitude and technology issues.As a notable issue, the business seems to be struggling with long wait times, even with appointments. This can be frustrating for customers and may impact their overall experience. The business should consider implementing strategies to reduce wait times and improve the efficiency of its operations.
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Categories
Community & Government
Government Service
Tax collector's office
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