This business location has received mixed reviews. Some customers have reported positive experiences with their pool installation and maintenance services. They have praised the professionalism and quality of work, as well as the responsiveness and communication from the team.However, other customers have experienced significant issues, including delayed project completions, poor quality work, and a lack of communication. Some have reported feeling like they were not being treated fairly, with project managers changing and delays resulting in additional costs.There are also concerns about the company's ability to manage their workload and prioritize projects. Some customers have reported waiting weeks or even months for work to begin or be completed, only to have new project managers assigned to their project without any updates or communication.The business has been praised for its innovative approach to pool design and installation, with some customers raving about the beautiful and functional results. However, this has not been consistent across all customers, and some have reported feeling like their designs were not being taken seriously or were being ignored.Overall, this business location has a reputation for being inconsistent and may not be the best choice for customers who value reliability and timeliness. While some customers have had positive experiences, others have reported significant issues that have impacted their satisfaction and trust in the business.One notable issue is the company's handling of communication and project management. Some customers have reported feeling like they were not being kept in the loop about delays or changes to their project, and that the company was not responsive to their concerns. This has led to frustration and distrust among some customers, and may be a red flag for potential clients.It's worth noting that the company has responded to some of the negative reviews, apologizing for the issues and explaining that they are working to resolve the problems. However, this may not be enough to restore trust and confidence among all customers.