The location is well-accessible, with a wheelchair-accessible parking lot available. The business offers various services, including onsite and online appointment options, which makes it convenient for customers. However, the quality of the services seems to be inconsistent, with some customers being satisfied while others have experienced issues. The pricing, on the other hand, seems to be reasonable, with many customers praising the affordability of the services. The business also seems to be innovative, with customers appreciating the owner's creativity and ability to meet their needs.One major issue that stands out is the lack of reliability and communication with some customers. There are several reviews from customers who experienced delays, missed appointments, and poor communication from the owner. For example, one customer mentioned that they had to wait several months for a response to their request for a refund, and another customer reported that the owner failed to show up for a scheduled appointment.Overall, while the business has its strengths, including reasonable pricing and innovative services, it also has some significant weaknesses, particularly with regards to reliability and communication.