This location provides a helping hand to those in need, with a mission to create hope. The facilities are wheelchair accessible, and the organization is LGBTQ+ friendly. The staff's dedication to helping the homeless is evident, with some clients appreciating the effort and care they receive.However, there are some issues that need to be addressed. Several clients have reported difficulties in getting assistance, with some staff members being unhelpful or unresponsive. The process of accessing help can be lengthy and frustrating, with some clients having to leave a voicemail and wait for a call back.The location's working hours are limited, with the office only open on Fridays. This may make it difficult for those in need to access assistance during other times of the week.Some clients have also reported concerns about the quality of food and living conditions. While the organization provides a safe environment, some clients have reported issues with cleanliness and hygiene.Overall, this location has the potential to make a positive impact, but there are some areas that need improvement to ensure that those in need receive the support they deserve.One issue that stands out is the inconsistent and unhelpful behavior of some staff members. This has led to frustration and disappointment for some clients, who have reported difficulty in getting the assistance they need.