This business location is well-established, offering a convenient and relatively efficient experience for cruise passengers. The property is easily accessible and has a paid parking lot. The staff is generally friendly and helpful, and the terminal is well-managed. However, there have been some issues with crowd control and the service for passengers with disabilities has been inconsistent. One client noted that the staff handling baggage was sometimes rude. Despite these issues, the terminal has made efforts to improve the experience for passengers, such as implementing facial recognition for customs processing. Overall, it is a reliable choice for those looking to embark or disembark from a cruise ship. The location has a few features that make it more convenient, such as paid parking, restroom, wheelchair accessible restroom, wheelchair accessible parking lot, and wheelchair accessible entrance.