It is clear that the main issue with Tampa Bay Steel is the slow unloading of trucks, which has been a consistent complaint from multiple customers. Many reviewers have reported waiting for several hours to get unloaded, and some have even had to wait for multiple hours or even days. This is a significant problem that needs to be addressed.The facility is described as clean and has a nice atmosphere, but the staff's attitude and work ethic are a concern. Some reviewers have mentioned that the staff is friendly, but others have reported being treated rudely by some employees.The company's innovation and pricing are not a major issue, but there is some variation in reviews. Some reviewers have praised the company's prices and innovation, while others have been less impressed.It's worth noting that the company has been in business for a long time and has a strong reputation with some customers. However, the slow unloading and poor customer service have clearly been a problem for many others.