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T-Mobile

4.1

• (1 reviews)

2302 W Hillsborough Ave Avenue, Tampa

3.77

mil

2302 W Hillsborough Ave Avenue, Tampa

3.77

mil

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Overview

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wi-Fi

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4.1

1 reviews

Overall

4.1

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

This T-Mobile store located in Tampa City at Building 2302, W Hillsborough Ave Avenue offers a variety of services including community service, telecommunications, internet, and shopping. The staff are generally helpful and welcoming, with many reviewers praising specific employees such as Jonas, Abe, and Jacsemy for their exceptional customer service skills. These staff members are knowledgeable and professional, taking the time to answer questions and resolve issues. They also offer great advice and recommendations on devices and plans, making the experience feel personalized.However, some reviewers have experienced issues with long wait times, lack of acknowledgement from staff, and unprofessional behavior from certain employees. One reviewer mentioned that the store's corporate business practices may be questionable, citing examples of staff repeating a sales script and pushing customers to upgrade their plans without addressing their specific concerns. Additionally, some reviewers have reported issues with returning devices and receiving refunds.The store's working hours are Monday to Sunday, 10:00 to 20:00, with some variations on Wednesday and Thursday. The location is wheelchair accessible, with Wi-Fi available for customers.Overall, this T-Mobile store has a generally positive reputation, with many reviewers praising the helpful and knowledgeable staff. However, some issues with customer service and store practices have been reported, which may impact the overall experience.