The business operates 24/7, which is convenient for customers. The company is wheelchair accessible, which is a plus. Supreme Auto & Towing has a variety of services, including towing, car parts, and road assistance. However, the quality of the service varies greatly depending on the staff member. Some customers have reported very positive experiences, while others have reported being treated poorly. It seems that some staff members may be more interested in making money than providing good customer service. Pricing is generally fair, but some customers have reported being overcharged. The business does not appear to be innovative in its approach or services. One major issue is that some customers have reported having their cars damaged or missing items while in the care of the business. This is unacceptable and should be addressed immediately.