This dental clinic has received numerous positive reviews from satisfied patients. The majority of the reviews praise the clinic's friendly and professional staff, with many mentioning that they felt at ease during their appointments. Dr. Anala Panchumarti is consistently commended for her kind, gentle, and caring nature, as well as her thorough explanations of treatments and procedures. The clinic's attention to detail and commitment to patient care are also highlighted in many reviews.However, there are a few negative reviews that mention issues with waiting times and the handling of balances. One review mentions that the clinic added a false claim to the patient's insurance without their permission, which is a concerning issue that should be addressed.Overall, this dental clinic seems to have a high standard of care and a commitment to patient satisfaction. However, it is essential for the clinic to address the negative reviews and take steps to prevent similar issues in the future.Some of the positive aspects of this clinic include:* Friendly and professional staff* Dr. Panchumarti's kind and gentle nature* Thorough explanations of treatments and procedures* Attention to detail and commitment to patient careSome of the negative aspects of this clinic include:* Issues with waiting times* Handling of balances* False claim added to patient's insurance without permissionTo improve, the clinic could:* Address the negative reviews and take steps to prevent similar issues in the future* Ensure that patients are aware of any balances or fees associated with their treatment* Review and improve their billing and insurance practices to prevent errors