Tampa
Suncoast Credit Union
28.35
28.35
Overview
Suncoast Credit Union locations in Hendry, Florida | We offer savings and checking accounts, credit cards, consumer loans and mortgages, and many other financial services.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
On-site parking
Drive-through
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Overall
Quality
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This credit union location offers a variety of services, including mortgage loans, personal loans, and savings accounts. The staff is generally friendly and helpful, with several reviewers praising specific employees for their excellent service. Deanna, a satisfied customer, mentioned that she "Love[s] my bank!!!!" and that the staff is "very courteous and fast." Another reviewer, Evangelina A., was praised for her help in resolving an issue with a stolen card, making the customer feel "secure and seen."However, not all experiences are positive. Several reviewers expressed frustration with the staff, citing rudeness, lack of knowledge, and poor customer service. One reviewer had a particularly negative experience, stating that the teller was "terrible" and that the staff at this location is "uninformed." Another reviewer expressed disappointment with the lack of benefits offered to members.The location is wheelchair accessible, with a parking lot and entrance designed for easy access. On-site parking is also available, and the location offers drive-through service options. However, one reviewer mentioned that the ATM barely works, and another expressed frustration with the high fees associated with certain services.Overall, while this credit union location has its strengths, it also has some areas for improvement. The staff can be unfriendly and uninformed at times, and the fees can be high. However, the location is generally clean and well-maintained, and the staff is friendly and helpful when they are available.Some of the issues that need to be addressed include the high fees, the poor customer service, and the lack of benefits offered to members. These issues can be improved by providing better training to staff members, offering more competitive rates and services, and increasing the benefits offered to members.It's worth noting that this location has received several complaints about the staff, and it's clear that some customers have had very negative experiences. However, it's also clear that there are some excellent staff members who are committed to providing excellent service to their customers. With some improvements to the staff and services, this location could be a much more positive experience for customers.
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Hours
Closed
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Saturday
Sunday
Monday
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Categories
Financial Service
Banks
Personal Loans
Mortgage Loans
ATM
Bank
Mortgage lender
Savings bank
Credit union
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