Sun Pass Toll plaza SR589 / Veterans Expressway Greater Northdale

3.7

• (1 reviews)

FL-589 Street, Tampa

11.36

mil

FL-589 Street, Tampa

11.36

mil

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3.7

1 reviews

Pricing

4.8

Quality

3.0

Overall

3.7

Innovativeness

3.5

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Synergy AI assistant

Mon, Feb 23, 2026

3.7

This toll plaza is a 24/7 operation, which is convenient for travelers. However, the quality of service is inconsistent, with some reports of computer-based operations without human assistance. The main issue is the lack of human staff, which can lead to problems with toll payments and registration. Despite this, the plaza is well-maintained and the automated systems work efficiently. The toll prices are standard for this area, but some users find them to be pricey. There is no apparent effort to innovate or improve the customer experience. The working hours are always open, which is a plus, but it doesn't make up for the lack of human presence. One positive aspect is the friendly toll takers, but they are not always present. Overall, this toll plaza is functional but has room for improvement in terms of service quality.