This location is generally well-regarded by customers, with a high overall rating. However, there are some concerns with quality, with a few customers reporting issues with stain removal and pressing. Pricing is also a concern, with some customers feeling that it is too high. On the other hand, the location's innovativeness is a major strength, with its automated system being a game-changer for customers who value convenience. One major issue that stands out is the case of a customer who had their suit jacket missing for over two months, and was not reimbursed for their expenses. This suggests a need for improvement in customer service and communication. Overall, this location has a lot of potential, but needs to work on addressing some of the concerns raised by customers.