Tampa
Subaru of Port Richey Service Department
30.20
30.20
Overview
Lokey Subaru of Port Richey is a new Subaru and used car dealer offering auto repair, car parts and finance. Come check out the excellent selection of Subaru offerings!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Appointments recommended
Identifies as veteran-owned
Identifies as veteran-owned
Oil change
Mechanic
Photos & videos
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Quality
Pricing
Overall
Innovativeness
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Lokey Subaru of Port Richey is a mixed bag when it comes to overall customer experience. On one hand, the business has a strong reputation for excellent service, with many customers praising the friendly and knowledgeable staff. The service department is well-equipped to handle a wide range of repairs and maintenance, and customers appreciate the comfortable waiting area with snacks and drinks. The business also offers a range of convenient payment options, including NFC mobile payments and credit cards.However, some customers have reported issues with the business's pricing and sales practices. A few customers have complained about being upsold on unnecessary repairs and maintenance, which can be frustrating and costly. Additionally, some customers have reported difficulty getting appointments or experiencing long wait times, which can be inconvenient and stressful.One major issue that has been highlighted by several customers is the business's failure to disclose known issues with certain Subaru models, such as the Temp Control Valve problem with 2019-2024 Foresters. This can be a serious safety concern, and customers who are not aware of the issue may be left stranded or facing costly repairs.Overall, while Lokey Subaru of Port Richey has its strengths and weaknesses, customers should be aware of the potential issues and take steps to educate themselves about the business's practices and policies.The business's strong reputation for pricing and value is a notable exception, with many customers praising the competitive prices and transparent billing. However, this may not always be the case, and customers should be cautious of any attempts to upsell or overcharge.In terms of innovativeness, Lokey Subaru of Port Richey has made efforts to stay ahead of the curve, with a focus on customer convenience and comfort. The business's use of technology and digital tools to streamline the service process is a positive step, and customers appreciate the flexibility and convenience that this offers.Ultimately, the key to a positive experience at Lokey Subaru of Port Richey is to be aware of the potential issues and to take steps to educate yourself about the business's practices and policies. By doing so, customers can navigate the business's strengths and weaknesses and have a positive experience.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Pets Service
Animal Hotels
Auto repair shop
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