This location, Commercial Refrigerator Door Company, has some notable issues. The business has been family-owned and operated since 1975, but it seems that this legacy has not translated into reliable customer service. Several customers have reported poor experiences, including unprepared shipments, slow service, and unfriendly staff. One customer even had to wait over seven hours for their load to be ready, and another was left waiting for an hour on the dock. In addition, the company seems to be lacking in organization, with some customers experiencing delays due to meetings and forklift issues. It's also worth noting that some customers have had to deal with unresponsive and unhelpful staff, who seem to be more interested in ignoring customers than in providing assistance. Overall, this location seems to be struggling with its ability to meet customer needs, which is a major concern.