The reviewer's experience at St Luke's was generally positive, with a 4.3-star overall rating. The quality of care and innovativeness of the services were standout points, with ratings of 4.5 and 4.6 respectively. However, the pricing of the services received a rating of 4.1, indicating that while it was not excessively high, it was not particularly low either. The reviewer's experience was satisfactory, with some praise for the staff and doctors, but also some criticism for the long wait times and the billing process. Overall, St Luke's seems to provide good care and services, but could improve in some areas. One major issue stood out in the review, which was the difficulty with the billing process, with the reviewer experiencing discrepancies and errors. The reviewer felt frustrated and unhappy with the experience, and this issue should be addressed by the clinic.