The overall experience at Spring Hill Primary Care is quite mixed. While some aspects of the practice are excellent, others leave much to be desired. The quality of care received by patients is a major concern, with several reviewers expressing dissatisfaction with the attentiveness and understanding shown by Dr. Kolli. On the other hand, the pricing of services is generally considered fair, with some reviewers praising the affordability of the practice. Innovativeness and creativity in care are also notable, with some reviewers appreciating the doctor's willingness to think outside the box and find new solutions to their problems.However, one major issue that has been consistently raised by reviewers is the unprofessional behavior and lack of compassion shown by Dr. Kolli and her staff. Several reviewers have reported being spoken to rudely, being dismissed without being heard, and being treated as if they were not important. This has led to a sense of distrust and frustration among patients, with some even feeling that they are not valued or respected. Furthermore, there have been issues with communication and follow-through, with some reviewers experiencing delays in getting test results or prescription refills. This lack of transparency and attention to detail has caused frustration and anxiety for patients, who want to feel confident in the care they are receiving.Despite these issues, there are also many positive reviews that praise Dr. Kolli's kindness, understanding, and expertise. Some reviewers have reported feeling seen and heard by the doctor, and have appreciated the time and attention she has given them. The office staff has also been praised for their friendliness and helpfulness.Ultimately, the experience at Spring Hill Primary Care is highly dependent on the individual and their specific needs. While some may have had positive experiences, others have been left feeling disrespected and frustrated. It's essential for potential patients to weigh the pros and cons and make an informed decision based on their own experiences and expectations.