The business location, SoLiving at Building 401, E Jackson St Street, Tampa City, seems to have some issues that prevent it from being a top-rated service. The working hours are quite standard and consistent throughout the week, from 10:00 to 17:00. However, the contact information is available only through a phone number and a website, with no other channels for communication.One major issue is the poor quality of the apartments, as mentioned by a regular customer who experienced a broken AC during their stay. This led to a loss of a night's sleep and had to miss work the next day. The customer service was unhelpful, offering a 5% discount on a single night if they rebooked again.The location does not seem to have any innovative features or unique selling points. The lack of human communication, with almost all interactions being with an AI chatbot named Gustovo, makes it difficult for customers to get help when they need it. The pricing is relatively high, but it's unclear if it's worth the quality of service provided.