Tampa
Social Security Administration
16.63
16.63
Overview
Terminología del Seguro Social
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Free parking lot
On-site parking
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Quality
Pricing
Overall
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This location of the Social Security Administration has both good and bad experiences. Some people praise the helpful employees, who are knowledgeable and kind, and appreciate the efficient service. For example, one person was helped by a representative named Mia, who went above and beyond to answer their questions. Another person had a great experience with a security guard who was kind and helpful.However, there are also many negative reviews. Some people have experienced long wait times, both on the phone and in person, and have been told to wait for weeks or even months for their issues to be resolved. One person reported waiting five hours in the lobby for simple issues, while another person had to wait six months for their disability benefits to be processed.Some people have also reported being given incorrect information or being told that their issues cannot be resolved over the phone. For example, one person was told that they needed to go to the office in person to resolve their issue, only to be turned away and told that they couldn't be seen until three hours later.There are also some concerns about the office's policies and procedures. For example, one person reported being told that they couldn't bring a water bottle into the office, even though they had been waiting for hours. Another person was upset about the lack of availability of the office's phone number and the long wait times on the phone.Overall, it seems that this location of the Social Security Administration has some issues with customer service and wait times, but also has some helpful and knowledgeable employees. If you do need to visit this office, it's a good idea to plan ahead and make an appointment, and to be patient and prepared for long wait times.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Community & Government
Government Service
Government office
Social security office
Social Security Offices
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