This location has a good reputation based on the feedback provided. Most customers seem to be satisfied with the quality of service they received, with many praising the professionalism and punctuality of the technicians, especially Alex, who appears to be a standout employee. The company's ability to schedule appointments quickly and respond to customer needs is also a positive aspect. However, one customer had a negative experience due to a disputed service fee policy, which highlights an area for improvement.The prices for the services provided seem to be reasonable, with most customers feeling that they were fairly priced. The company's use of modern technology, such as computer gadgets, to diagnose issues is also a testament to their innovativeness.It's worth noting that the company has a good system in place for communicating with customers, including text reminders and photo updates. However, some customers had issues with the cancellation policy, which may need to be reevaluated to better accommodate customer needs.Overall, this location seems to be a reliable and trustworthy choice for appliance repair services, but may benefit from addressing some customer concerns to improve their overall rating.