Tampa
Silverback Communications, LLC
14.11
14.11
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
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Innovativeness
Overall
Pricing
Quality
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The business has both positive and negative aspects. One of the main issues is the problem with quality. The customer who experienced a defective product stated that the batteries were advertised as new and in excellent condition, but they were 10 years old and dead on arrival. This suggests that the company may not be ensuring the quality of their products.On the other hand, the business has a good pricing policy, with customers praising the competitive prices.The innovativeness of the business is also noticeable, as they offer a wide range of products and services, including computer wholesaling and IT services.The working hours of the business are standard and allow customers to visit during the day, but it's worth noting that they are not available on weekends.The physical location of the business is wheelchair accessible, and they accept both credit and debit cards, making it convenient for customers to make payments.However, the company's reputation has been damaged by complaints about spam emails, and it's clear that they do not have a good policy in place for handling customer complaints.One notable issue is the problem with spam emails, which customers have reported receiving despite requesting to be unsubscribed. This has damaged the company's reputation and led to a low overall rating.Despite the negative aspects, the business has some redeeming qualities, and customers who have dealt with them directly have reported positive experiences. However, the issue with quality and the problem with spam emails need to be addressed in order to improve the overall rating.
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Categories
Shopping
Computer wholesaler
Electronics Stores
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