This business location has consistently received high ratings and glowing reviews from customers. The owner, Shana, has been described as professional, friendly, and efficient, with a strong focus on providing excellent customer service. She has a reputation for being punctual, organized, and knowledgeable about the notary services she offers. The prices for her services have also been reported to be very reasonable. Shana's business is also notable for being LGBTQ+ friendly and a safe space for members of the transgender community. The only potential drawback is that some customers have reported that the scheduling process can be a bit confusing, and Shana may need to communicate more clearly with her clients in this regard.