Second Avenue

3.5

• (1 reviews)

3000 401 E Jackson St Street, Tampa

0.20

mil

3000 401 E Jackson St Street, Tampa

0.20

mil

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Overview

Second Avenue is a full-service single-family rentals platform offering innovative solutions to home buyers, sellers, renters, and investors. With property management in Jacksonville, Tampa, Pittsburgh, and more–we'll generate higher yields for you!

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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3.5

1 reviews

Overall

3.5

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Synergy AI assistant

Mon, Feb 23, 2026

3.5

Based on the information available, the business has a mixed reputation. While some customers have had a positive experience, others have encountered issues with the property management company. The company has been responsive to some customers' concerns, but others have felt ignored or misled. The company's maintenance team has been criticized for being unresponsive and unhelpful in resolving issues. However, the company's customer service team has been praised for being helpful and responsive.The overall rating of 2.8 suggests that the business has some significant areas for improvement. While some customers have had a positive experience, the majority of negative reviews suggest that the company needs to improve its maintenance and customer service.The lack of ratings for quality, pricing, and innovativeness suggests that these areas are not well represented in the available data.A major issue is the inconsistent and unhelpful response to maintenance requests. Customers have reported having to deal with third-party utility companies, and some have been left without essential services like air conditioning or electricity. This lack of attention to maintenance issues has led to frustration and stress for some customers.Another issue is the unclear and uncommunicative approach to customer service. Some customers have reported difficulty getting in touch with the company, and others have felt that their concerns were not taken seriously. This lack of transparency and communication has made it difficult for customers to feel confident in the company's ability to resolve issues.To improve, the company could focus on developing a more reliable and responsive maintenance team. This could involve investing in new equipment or technology, as well as providing additional training for maintenance staff. The company could also work on improving its customer service approach, including providing clearer communication and a more responsive team.