This pet store has a great overall experience with a high rating of 4.2 out of 5. The quality of the store's products and services is good, but not exceptional, with a rating of 4.0. The pricing is competitive and reasonable, with a rating of 4.7. The store's innovativeness is notable, with a rating of 4.5. However, the store has some issues with animal care, specifically with one customer's experience with a saltwater tank and another customer's experience with a poorly treated animal. Overall, the store has a good reputation, but there are some areas for improvement.The store's staff is knowledgeable and helpful, with many customers praising their expertise and willingness to assist. The selection of fish and other aquatic animals is impressive, with a wide variety of species available. The store's facilities are well-maintained and clean, with a large and welcoming space for customers to browse. However, the store's pricing can be a bit high, and some customers have reported issues with animal care.One notable issue is the store's handling of animals, particularly with regards to a customer's experience with a saltwater tank. The customer reported that the store's staff mishandled the tank, leading to a loss of aquatic life. Another customer reported that the store's treatment of an animal was inadequate, leading to the animal's decline in health.Despite these issues, the store has a strong reputation and is well-regarded by many customers. The staff is knowledgeable and helpful, and the selection of fish and other aquatic animals is impressive. However, the store needs to address the issues with animal care and handling to improve its overall rating.