The business has received many positive reviews from clients, with an average rating of 4.7 out of 5. The company's quality of service is rated 4.3, with many clients praising the expertise and professionalism of the staff. The pricing is considered reasonable, with an average rating of 4.5. The business has shown a high level of innovativeness, with an average rating of 4.8, suggesting that they are open to new ideas and technologies.Many clients have praised the company's friendly and knowledgeable staff, with several mentioning that the staff went above and beyond to help them with their locksmith needs. The business has a strong reputation for providing high-quality service and has been praised for its affordability.However, there have been a few negative reviews, including one client who had a poor experience with a former employee who is no longer with the company. The business has apologized for the negative experience and has promised to do better in the future.Overall, the business has a strong reputation and is well-regarded by its clients. However, it is worth noting that the company has had some issues with communication and customer service in the past, which may be worth addressing to improve the overall customer experience. One issue that was highlighted in the reviews is a need for better communication and follow-up after sales, which is highlighted in reviews where customers felt frustrated with a lack of responsiveness or follow-up after a job was completed.